Shipping policy

Order Processing & Shipping

• Orders are processed within 1–2 business days after payment confirmation.

• Shipping costs are calculated at checkout based on the delivery address, order weight, and packaging.

• Delivery within Egypt is expected to take 2 to 5 business days, depending on the customer’s location and shipping provider.

• For international orders customers are responsible for all customs duties, taxes, or import fees. Hatoon is not liable for customs delays or additional charges once the package leaves our warehouse.