Privacy policy

Last updated: September 29, 2026

This policy explains how Hatoon (hatoon.shop) collects, uses and protects your personal information when you visit our store or place an order. By using our website you agree to this policy.

1. Information we collect

Information you give us: name, phone number, email, delivery address, and any messages you send us.
Order information: products purchased, order value and payment status. Card details are processed securely by our payment providers — we never see or store your full card number.
Browsing information: device and browser type, pages visited and similar data collected through cookies.

2. How we use it

To process, deliver and follow up on your orders.
To contact you about your order and answer your questions.
To send you offers and news — only if you subscribe, and you can unsubscribe at any time.
To improve our website, products and service, and to protect against fraud.

3. Who we share it with

We never sell your data. We only share what is needed with:

Shipping companies, to deliver your order.
Payment providers, to process payments securely.
Shopify, the platform that hosts our store, and trusted tools that help us run it (e.g. analytics).
Authorities, when required by law.

4. Cookies

We use cookies to keep your cart, remember your preferences and understand how the site is used. You can control cookies from your browser settings.

5. How we protect your data

Our store runs on a secure (HTTPS) connection and your data is kept only for as long as needed to serve you and meet legal requirements.

6. Your rights

You can ask to see, correct or delete your personal information, or to stop marketing messages, by contacting us.

7. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.

Contact us

📞 Phone & WhatsApp: +20 112 243 8888 · ✉️ Email: info@hatoon.shop
🕘 Customer care: Saturday – Thursday, 9:00 AM – 5:00 PM (closed Friday)